Localisation technologies, such as GPS, allow not only the development of warning and safety systems, but also provide important information to bus and coach passengers as well as to the drivers themselves.
In rural and sparsely populated areas, satellite navigation systems might be especially useful, when it comes to on-demand bus and coach services.
Such systems are also effective in urban agglomerations. The integration of localisation technologies in mobile phones is another step towards the simplification of bus and coach services.
Example: POSTBUS from Austria introduced such an ‘order bus service’ called BEHA-Points in rural areas of Austria. High-quality services are provided according to the actual demand of passengers. People can order the bus service either through pushing a button at BEHA-Terminals, or via SMS, Internet, phone or pre-ordering directly with the bus driver. The BEHA system has been broadly accepted by customers and a remarkable increase in cost-efficiency has been proven.
In the city of Nantes, thanks to the MOBITrans passengers can obtain real-time information about the next two waiting times at bus and tram stations on their mobile phones. This allows passengers to better plan their time when taking public transport.