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Ticketing

 

Creation of an integrated ticketing systems

The integration of different operators and modes of transport into the same fare system may remarkably facilitate collective travel by buses and coaches.

 

Example: PLUSBUS is a recently created UK nation-wide integrated ticketing scheme for bus and train travel. The passenger pays for the entire bus and train journey in one transaction. Although

in its beginnings, during the financial year 2006-07, approximately 77,000 PLUSBUS tickets were sold, which represents an increase of 55% in comparison with the previous year’s figures.

 

For more information:

IRU Eurochallenge Award 2007 – PLUSBUS
http://www.iru.org/index/cms-filesystem-action?file=events_2007_eurochallenge/IRUEurochallenge07.pdf

A sustainable future for transport, DG Energy and Transport, European Commission, p.20
http://ec.europa.eu/transport/publications/doc/2009_future_of_transport_en.pdf

Plusbus
http://www.plusbus.info/

 

Electronic payment and electronic tickets

Electronic payments range from payments by bank debit, by credit card over mobile phones or by the use of smart cards. They offer passengers more flexibility and a broader choice of paying for their tickets, whilst adapting to a modern “electronic purse lifestyle”.

 

Example: In Vienna, tickets can be ordered and paid for with a mobile phone. A text message has to be sent to a certain number and the ticket will be sent as a text message back to the mobile phone. The price of the ticket is then included in the monthly mobile phone invoice.

 

Across the United Kingdom, Stagecoach has introduced the so called “tap and go” technology, which allows passengers to buy their tickets on-board with their bankcards.

 

For more information:

Handy Fahrschein, Wien
http://www.kaufenmitdemhandy.at/pdf/info_Wien(1).pdf

Greener Smarter Together, Corporate Social Responsibility Report 2009, Stagecoach group,
http://www.stagecoachgroup.com/scg/media/publications/policydocs/csr2009.pdf

UK first as Liverpudlians pay the “Tap and Go” way, Stagecoach group
http://www.stagecoachgroup.com/scg/media/press/pr2009/2009-10-26/?t=print

Sustainable Urban Transport, Final report from the European project Trendsetter, pp. 23-24
http://www.civitas-initiative.org/docs1/CIVITAS_TRENDSETTER_Final_Policy_Report.pdf

 

On-street ticket machines

Ticket machines located on the street allow passengers to buy their tickets in advance, therefore reducing boarding time which results in a shorter bus journey.

 

Example: New solar-powered ticket machines were installed in the city of Manchester by Stagecoach and Greater Manchester Passenger Transport Executive. More than 70 on-street ticket machines can also be found on the streets of Brussels.

 

For more information:

Greener Smarter Together, Corporate Social Responsibility Report 2009, Stagecoach group,
http://www.stagecoachgroup.com/scg/media/publications/policydocs/csr2009.pdf

Points de vente, STIB, http://www.stib.be/go.html?l=fr

 

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