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 Preliminary Programme

10:00

Welcome coffee

 

10:30 Opening words
 

Umberto de Pretto, IRU Secretary General

 

10:40 First interactive panel debate: Current situation, market potential, opportunities
  Alain Libéros, Deputy Head of Unit, European Commission, DG Enterprise and Industry, Unit E1, Tourism Policy
 

 

Keynote presentation on seniors’ travel specificity, expectations and market: a research presentation
Jamil Benabdallah, Director,Deténte Consultants SRL
 

 

The coach tourism business perspective on the seniors travel market

Jean-François Defour, General Director, Voyages Léonard & Sales-Lentz Travel 

 

11:45

Second interactive panel debate: Practical problems and solutions to bring seniors on board

 

 

The view of European tour organisers
Tom Jenkins, CEO ETOA

 

 

The view from inside and outside: the customers’ and business’ perspectives
Anssi Manninen, Bussi-Manninen Oy, Finland

 

 

The eCalypso platform and website – new business opportunities
Danny Silva, Project Manager, ISTO/OITS

 

12:45

Concluding remarks

 

Victor S. Parra, President and Chief Executive Officer, US United Motorcoach Association
 

Yves Mannaerts, IRU Vice President

 

13:00

Buffet lunch

 

14:00

Guided VIP visit for Forum participants of selected Busworld exhibition stands
(having been awarded the “INNOVATION” label)

 

Click here to register now!

 

 

Room MC3 and MC4 Kortrijk Xpo Meeting Center, Kortrijk
Thursday, 17 October 2013

 English, French, Dutch

 Accommodation

 

 

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